Privacy Policy

Last updated: 9/26/2025

This Privacy Policy outlines CyberMSuite™ ("we", "our", or "the Company") practices with respect to information collected from users who access our website at www.eracent.com/cybermsuite ("Site"), or otherwise share personal information with us (collectively: "Users").

Grounds for Data Collection

Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you, for providing you with our services, to protect our legitimate interests, and to comply with legal and financial regulatory obligations.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.

What Information We Collect

We collect two types of data and information from Users:

Non-Personal Information – Unidentified and non-identifiable information which may be made available or gathered via your use of the Site. This includes technical information (e.g., browser type, operating system, device data, language preferences, access times) and aggregated usage information (e.g., pages viewed, clicks, actions).
Personal Information – Individually identifiable information that identifies an individual or may reasonably identify an individual. This includes:

Device Information: IP address, geolocation data, unique identifiers.
Registration Information: Details such as full name, email address, or other information you voluntarily provide when requesting a demo, registering, or contacting us.

How We Receive Information About You

When you voluntarily provide your personal details to register or request a demo.
When you use or access our Site in connection with our services.
From third-party providers such as analytics vendors.

How We Use Information

We may use the information we collect for the following:

To provide and improve our services.
To communicate with you regarding services, updates, or support.
To send marketing or promotional materials (you may opt out).
For analytics, research, and statistical purposes.
To comply with legal requirements and enforce our policies.

We may also share Personal Information with trusted third-party providers (hosting, analytics, customer support, marketing services) who help us operate our Site and deliver services.

User Rights

Depending on applicable laws, you may request to:

Access, update, or delete your Personal Information.
Receive a copy of Personal Information you provided.
Request rectification of inaccurate data.
Restrict or object to certain processing activities.
Lodge a complaint with a supervisory authority.

Requests can be made by contacting us at cybermsuite@eracent.com.

Retention

We will retain Personal Information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

Cookies & Tracking

Our Site uses cookies and similar technologies to enhance your experience, improve functionality, and analyze performance.
You may disable cookies in your browser, though some features of the Site may not work properly.

We also use Google Analytics to better understand usage patterns. Google’s use of collected data is governed by its own privacy policies.

Third-Party Collection of Information

Our policy only covers information we collect. If you share your information with other parties or sites, their policies and practices apply.

Safeguarding Your Information

We implement industry-standard procedures and security measures to protect your data. While we strive to protect information, we cannot guarantee absolute security against unauthorized access.

Data Transfers

Some of our service providers may be located outside your jurisdiction. We transfer data only to countries with adequate levels of protection or under legal agreements.

Advertisements & Marketing

We may use third-party advertising technologies to display relevant ads. We may also use your contact information to send you marketing communications related to CyberMSuite™. You can unsubscribe at any time.

Minors

Our Site and services are not directed at children. We do not knowingly collect information from minors. If you believe a child has provided us with Personal Information, please contact us at cybermsuite@eracent.com.

Updates to This Privacy Policy

We reserve the right to revise or amend this Privacy Policy. Updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CyberMSuite™
Email: cybermsuite@eracent.com
Website: www.cybermsuite.com

Last Modified: 9/26/2025

CyberMSuite Privacy Policy